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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Jean Felda

June 19, 2025

5  out of  5
rating by Linda Jean Felda
"Absolutely 10/10 service from every single person there! Every time I have a problem then get to the bottom of it within minutes and never make me wait. Truly the best customer service I’ve ever experienced"
We responded:
"Thank you for taking the time to leave us your review. We pride ourselves on customer service and look forward to helping you in the future. Thank you for being part of our State Farm family!"
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Cortny Barnes

June 10, 2025

5  out of  5
rating by Cortny Barnes
"Crystal Troyer was a phenomenal help to me today. If you are looking for a reliable sales rep-consider her!! Thank you, Crystal!!!"
We responded:
"We appreciate your business and so thrilled to hear about your positive experience. Please don't hesitate to reach out if you need anything!"
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dookie fungi

June 6, 2025

5  out of  5
rating by dookie fungi
"Every time I have a question about my policy I’m able to call and get adequate help. Everyone is very knowledgeable and professional and that’s why we come back babyyy. Shout out Jeremy for all his help, wonderful customer service."
We responded:
"Thank you for your energetic review of our office! We appreciate your business and look forward to assisting you in the future. "
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Arthur Manns

June 4, 2025

5  out of  5
rating by Arthur Manns
"Spoke with Jeremy my agent in Knox Indiana and he resolved my issue.zHe was very helpful and Polite"
We responded:
"Thank you for your kind words. We look forward to working with you in the continued future. We appreciate your business and glad that Jeremy was able to resolve the issue. "
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Jennifer Arceri

May 27, 2025

5  out of  5
rating by Jennifer Arceri
"state fram is really good the people are really nice there and they will answer all of your questions about your insurance and work with you on your bill i been with them for a year now and I love them"
We responded:
"Thank you for taking the time out to share your positive experience with our office. We are people who live within the community and try to help everyone to the best of our abilities and look out for our good neighbors. Thank you for being a loyal customer!"
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Tim

April 17, 2025

5  out of  5
rating by Tim
"This is a real review and I live in North Judson. I am very happy with their customer service, prices, and follow through. Joel is amazingly knowledgeable about everything I asked him. He took the time to explain everything in a down to earth manner. I was so happy that I bundled everything i.e. house auto etc. In total, I've saved nearly 50% on my insurance policies. I would 100% recommend Joel and his staff to take care of any insurance needs👍🏼"
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Bernie Clawson

April 1, 2025

5  out of  5
rating by Bernie Clawson
"I had a very pleasant experience getting insurance with Sharon D. Thank you so much."
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Andrea Gerhart

March 31, 2025

5  out of  5
rating by Andrea Gerhart
"We have been clients of State Farm for many years. Working with the staff at State Farm has been wonderful. They are very helpful and get me an answer in a timely manner. Thank you Sharon for all your help!"
We responded:
"Thank you so much for your kind words. We appreciate your business and look forward to many more years of servicing your insurance and financial needs. "
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Daniel Darda

March 19, 2025

5  out of  5
rating by Daniel Darda
"I moved to Washington from Indiana and transferred to a different state farm agent. When I did, the new agent messed up my new information and account. Joel's team helped set it right."
We responded:
"We're so glad we were able to get everything straightened out for you. Welcome to our Indiana family! We are always a phone call away if you need anything. Thank you for the review, Daniel! "
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Theresa Waszczyk

March 19, 2025

5  out of  5
rating by Theresa Waszczyk
"Jerome, answer my question with knowledge and intusiasam. I turn to State Farm with all my insurance needs. Great group of friends and business partners."
We responded:
"We appreciate your business and kind words. We look forward to continuing our commitment to educate everyone about their policies and build lifelong friendships along the way. Thank you again for taking the time out to share your experience with our office. "
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Chris Head

March 18, 2025

5  out of  5
rating by Chris Head
"Jeremy was extremely helpful! He is patient and explains the policies and possible discounts in a way that anyone can completely understand. He helped me figure out the best policy for my current situation, and I know this sounds automated but it absolutely is NOT!! Thank you guys so much for helping me, this review is from my heart! Keep doing what you do."
We responded:
"Thank you so much for reaching out to us! This made our day! We love helping people understand their policies and making sure that it's the coverage YOU want. We truly appreciate your business, and we hope that you will continue to reach out if you need any assistance with insurance. Thanks again!"
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April Torrence

March 18, 2025

5  out of  5
rating by April Torrence
"So far anyone I’ve spoken to has been helpful polite answer my questions. Hopefully, I get his name right Jeremy, on 03/17/2025 between 5pm-6pm yesterday he was very helpful. I called him about possibly changing my auto insurance and he walked me through everything. He explained to me the cost what it would include. You also told me if I had any more question or needed further assistance to just call him back."
We responded:
"Thank you for making it easy for us, April! We appreciate you giving us the opportunity to work with you on your auto insurance needs. Please reach out to us if you ever need anything or have any questions. "
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Christopher Clemons

March 11, 2025

5  out of  5
rating by Christopher Clemons
"Jeremy was really considerate , polite, and answered all my questions thanks again"
We responded:
"Thank you for your kind words and 5 star review. We are very appreciative of your business and glad Jeremy was able to provide you with our Good Neighbor service. "
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Christina Enger

March 3, 2025

5  out of  5
rating by Christina Enger
"Joel works very hard to be there for his customers and that is very appreciated."
We responded:
"Thank you for taking the time to leave us your review. We appreciate your kind words. We strive to provide the best customer experience for all of our clients and look forward to continuing to provide quality insurance and services for many years to come. "
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Rachel Nietfeldt

February 27, 2025

5  out of  5
rating by Rachel Nietfeldt
"I’ve been working with this agency for years and the service is top notch. Everyone is very friendly and willing to go out of their way to answer your questions."
We responded:
"Thank you for trusting us with your insurance needs over the years. We truly appreciate your business and are just a phone call away if you need anything. Thank you for taking time out to leave us a review and sharing your experience. "
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Steven Harrison

February 27, 2025

5  out of  5
rating by Steven Harrison
"They are the best. Rachel has been a good neighbor to my family and I through two accidents and in getting life insurance. Their communication is excellent, the rates are good, and all of the processes are efficient. For home, auto, and life, we highly recommend."
We responded:
"Hi Steven! We appreciate your review. Thank you for trusting us with your insurance needs. We are happy to hear that Rachel extends the Good Neighbor promise to you and your family. We are always a phone call away if you need anything! Thank you for being part of the State Farm family."
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mike lazowski

February 24, 2025

5  out of  5
rating by mike lazowski
"Having multiple policies in Illinois and Indiana i have had the pleasure to work with both of Joel's staff in each of his offices. The customer service and problem solving has been exceptional. I would highly recommend either of his offices for any type of insurance need."
We responded:
"Hi Mike! Thank you for taking time to leave us a review. We are thrilled to hear that you have had an opportunity to work with both locations. We all work together as one to give our clients the best experience possible whether in Illinois or Indiana. Thank you for choosing us and we truly appreciate your business. "
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Benjamin Martin

February 24, 2025

5  out of  5
rating by Benjamin Martin
""I recently switched my home and auto insurance to Joel Gesky, and I couldn’t be happier! They made the process seamless, found me better coverage at a lower rate, and took the time to explain everything clearly. Their professionalism and dedication to finding the best options for me were top-notch. Highly recommend!""
We responded:
"We couldn't be happier to welcome you to the State Farm family. We are always a phone call or office visit away if you ever need anything. Thank you for letting us know your experience with our office. We strive to be the best! "
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Ronald Mashburn

February 17, 2025

5  out of  5
rating by Ronald Mashburn
"Jeremy is very helpful for all needs!"
We responded:
"Thank you for letting us know about your experience with Jeremy. We look forward to assisting you with all of your insurance needs. Thanks again for your feedback. We are always a phone call away if you need anything. "
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Lynn Wallsmith

January 11, 2025

5  out of  5
rating by Lynn Wallsmith
"Rachel & Jeremy were extremely helpful with all of our insurance needs! Started a business policy today while working and on the road! It was so convenient and they helped me through the process every step of the way!"
We responded:
"Thank you for taking the time out to let us know about your experience. We are thrilled that we were able to accommodate your busy schedule and get your business insurance set up for you. "
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ron Paradis

September 13, 2024

1  out of  5
rating by ron Paradis
"after 70 years of covergae and never a claim I will be leaving state farm my payments have never came down they always continue to climb and Im tired of it no reason for it"
We responded:
"We always have our doors open for a review of coverage to discuss the costs of coverages. There is always a reason behind the costs, however, if we don't have an opportunity to go over your policies with you, you may feel left in the dark. We would be happy to discuss your insurance and even tried to reach out to you last week. Please give our office a call at 574-772-3600 and we would be happy to go over everything with you. "
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Michelle Sabbia

July 26, 2024

5  out of  5
rating by Michelle Sabbia
"Jeremy was very kind, professional and patient with me as we went through all the coverage plans State Farm has to offer for my needs."
We responded:
"Thank you for reaching out to us about your experience at our Knox location. We are glad that Jeremy upholds our level of professionalism, and we hope to continue that relationship for years to come. "
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Maria Sabbia

July 26, 2024

5  out of  5
rating by Maria Sabbia
"Joel was very helpful and answered all my questions. He made the process of switching over to State Farm easy and seamless. I will be recommending Joel Gesky to all of my friends and family."
We responded:
"Welcome to the State Farm family!!! There is no better compliment than the referral of family and friends. We truly appreciate your kind words and look forward to working with all of you!"
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Robert Johns

July 25, 2024

5  out of  5
rating by Robert Johns
"Joel and his team are outstanding partners in my family’s insurance needs. We had an internal flood and Joel’s team was there for us on all levels. After hours and offering to send his children to help us! I will always stay with Joel because of his personal attention to my needs."
We responded:
"Thank you so much for sharing your claims experience with us. We strive to provide the best service possible during some of the most difficult times for our clients. We truly appreciate your business and look forward to the future!"
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daniela zeilenga

July 25, 2024

5  out of  5
rating by daniela zeilenga
"Jeremy was very helpful and honest by getting me the best coverage I needed, responded in a very timely manner. Would highly recommend!"
We responded:
"Thank you for trusting us with your insurance needs. We take pride in providing the best coverage for the best price. We are glad Jeremy was able to get you set up with policies that met your needs. "